Frequently Asked Questions
Have a question? Chances are we’ve answered it before, and if we have you’ll find it here. This section is actively updated with your questions. If you cannot find the answer you are looking for contact us today. We’re always happy to help.
All shared hosting plans are instantly activated. You can also instantly provision a VPS or Cloud Server in one of ten locations worldwide. Dedicated servers are setup within 24 hours or less guaranteed.
Absolutely. You can order an SSL certificate right here.
We offer outstanding support 24 hours per day, 7 days a week, 365 days a year. We strive to offer fast support that is friendly and helpful. Our average ticket response time is 20 minutes. Support is handled via live chat or support desk. You can submit a ticket from your client dashboard.