Sucuri Malware Removal
Fix your hacked website and get ongoing protection from hackers.50,000 websites are hacked every day. Hacked sites can lose nearly 95% of traffic in as little as 24 to 48 hours after a hack. If your site is serving malware it will be blocked by Google, Bing, and other search engines, and your organic rankings will disappear in the process. Not only can a hacked website damage your business, your site could also be exposing your customers’ private details, creating massive liability and damaging the trust of your brand — the brand you’ve worked so hard to build.
BitcoinWebHosting.net clients have the option to prevent attacks or monitor and remove malware through our partner, Sucuri Security. Through Sucuri, we offer website owners peace of mind that their information is secure, their site won’t be blacklisted and malware can be removed as quickly as possible.
Sign up for protection and fix your hacked website now (and stay protected) for under $5/mo.
Malware RemovalOnce you make the malware removal request, we will work with Sucuri to remove the malicious code from your website. In many cases, they’re able to do so with no extra help from you, but be on the lookout for an e-mail from our team as they may need to ask you for extra information to access your server.
Blacklist RemovalOnce the malware is removed, we’ll contact the blacklisting agencies and clear your site. You can breathe easy as Sucuri continues to monitor and protect your website for the entire year. Should it become infected again, Sucuri will clean it up again and get your site back to how it should be.
Daily ScansSucuri monitors your site every day to insure that you know the moment your website is infected with malware or is showing up on blacklists. If this ever happens, you can make a malware removal request to remove the malware from your site and remove your site from the blacklist.
Server Side ScanningSucuri allows you to monitor both your HTTP address and the server that houses your site. This feature allows them to more quickly detect issues and infections on server and site directories like backdoors that are often entry points for hackers and can lead to site blacklisting.
How does Sucuri define a website?A website is a collection of files and documents used to display content via the internet to those who access its Uniform Resource Locator (URL).
If you have one hosting account and 10 distinct subdirectories for 10 distinct websites, that counts as 10 websites.
Each URL for each unique website can be structured very differently. Here are some examples:
How long does it take to clean up a website?On average, malware removal cases are resolved within a day. This varies case by case of course as every website, environment, and malware string is different, all of this needs to be taken into consideration.
Does it matter if I am already infected?No, there are no preconditions to signing up. Whether you need help right now, or want to proactively monitor and protect your website, Sucuri Malware Removal can help.
Do you offer one-time cleanup services?Because of the nature of malware we do not offer one-time cleanup services.
Will you clean up my site(s) if I purchase a Sucuri plan?Absolutely! Cleanup is included in Sucuri’s plan. There are no hidden costs. Our plans cover you for 12 months. If you get infected at any time during that period, we will submit a malware removal request to Sucuri for you.
To top that off, there are no page count restrictions. Whether you have 1 or 1000 pages, Sucuri will clean it.
What happens if I get reinfected?This does happen, but there are quite a few variables to consider. The name of the game is reducing risk and unfortunately there is no way to reduce risk to 0%.
During Sucuri’s remediation process they check things like file permissions and software versions. Sucuri will do their part to harden the areas they can, and give pointers on other areas that you can take action on to reduce risk.
In any case, if you’re an active customer, Sucuri will clean it again.
What are your support hours?Sucuri monitors your websites 24/7. This is year round and is a completely automated process.
Clean up and remediation is done between 8AM and 8PM Eastern time, Monday through Friday.
Do you accept Bitcoin?Absolutely! We have partnered with Sucuri to eradicate malware from the Bitcoin community. We are the first and only place you can pay for Sucuri services with Bitcoin!
Please note: You must be a BWH customer and your account must be active in order to use these services.